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Welcome

What is the Claims Portal?

It is a stakeholder-led secure electronic communication tool for processing low value personal injury claims (PI)... Learn More

Is it for you?

Yes, if you process low value personal injury claims covered by the Ministry of Justice’s pre action protocols. 

New to the Portal...or Already Registered?

Either way, find out more by clicking here

  • I'm a compensator.

    Then learn how this site can help you

    More
  • I'm a claimant representative.

    Already familiar with the Portal? Then you can log in and you may also like to learn what’s different.

    More
  • I'm a software developer

    Looking to develop a bespoke A2A interface?

    More

I'm a compensator.

New to the Portal?

Whether it’s something new for you, or for your whole organisation, we invite you to get your bearings.

Already familiar with the Portal?

You can refresh your knowledge here.

Ready to go?

Then you can log in here.

 

I'm a claimant representative.

New to the Portal?

Whether it’s something new for you, or for your whole organisation, we invite you to get your bearings.

Already familiar with the Portal?

You can refresh your knowledge here.

Ready to go?

Then you can log in here.

I'm a software developer

Looking to Develop a Bespoke A2A interface?

 

Learn about how to set up and what support is available...

Access our Technical Documentation and User Agreement...

You can do all that here

News And Announcements

  • ANNOUNCEMENT

    User Agreements - Action required by your system Administrator

    From midday on Monday 19 September 2016, in preparation for Release 5, the functionality to accept the terms and conditions of your organisation’s latest Claims Portal User Agreement (UA) will be made available.

    When an Administrator logs into the Admin Console they will be prompted to read and agree to the new terms and conditions of the UA on behalf of your organisation.

    Please note: Software Houses will be contacted separately to be advised on how to accept the appropriate UA for their organisation.

    Click here to find out how to accept your organisation's agreement.

    Read More

  • ANNOUNCEMENT

    Claims Portal: Insurer Index Update for A2A Users

    Updated RTA A2A Insurer Index Spreadsheet

    An updated version of the RTA Insurer Index spreadsheet is now available.

    Read More

  • ANNOUNCEMENT

    Countdown to Release 5 update - 13 September 2016

    Countdown to Release 5 update - 13 September 2016

    Welcome to your Countdown to Release 5 update. Over the coming weeks we shall be sending regular updates to best prepare you for go live on 29 November 2016. 

     

    Read More

  • ANNOUNCEMENT

    Updated Claims Portal User Agreements

    Updated Claims Portal User Agreements 

    The Claims Portal User Agreements (UAs) have been updated as part of Release 5 and the UA for live Claims Portal users are now available here for you to read.

    Read More

  • ANNOUNCEMENT

    Claims Portal service availability - Monday 29 August

    Please note that the Claims Portal production service will not be available on Monday 29 August between the hours of 08:00 to 14:00 UK time, due to maintenance.

    We apologise for any inconvenience this may cause.

     

    Read More

FAQs

You can see a list of frequently asked questions, and the answers, here.

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Using the Portal

Claims Portal User Guides for Claimant Representatives, Compensator/Insurers and Administrators.

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Sign up to the Portal

To register your organisation on the Claims Portal, you can access the online registration here.

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Getting started

Protocols and forms are available on the Ministry of Justice's website.

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Registration

Registration information for new and existing users.

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Transferring claims

Information on transferring claims.

Learn More