Administrators perform an important role to manage their organisation’s users. To ensure you and your organisation have continued access to the Portal, we are introducing an advance notification email, to advise Administrators that their login is due to expire in 14 days’ time.
If you receive a notification email, please log in to the Portal Administration console and extend the Expiry date relating to your user ID. The default setting is 2 years from the date the user ID was created.
This new function will be rolled out during March 2020.
In the meantime, Administrators should log in to the Portal Administration console to check that their email address is up to date.
Further guidance can be found on www.claimsportal.org.uk in the Administrator section.
Regards
Tim Wallis
Chair, Claims Portal Ltd
