Following the recent passing of Queen Elizabeth II, Monday 19th September will be a national day of mourning and a Bank Holiday across the UK.
Please be advised that as this is an unplanned update to the UK working calendar, CNFs will still adhere to the standard timeouts. We recommend that all users be pragmatic about any timeouts that arise because of the additional Bank Holiday.
If you have any questions please contact ClaimsPortal@mib.org.uk.
Regards
Phil Dicken
Chair, Claims Portal Ltd