As part of our continuing program to improve security for Claims Portal, we have introduced a token to A2A messaging and the requirement to change the A2A password. These features will apply an additional layer of security to verify the identity of the user. 

We are pleased to confirm that the A2A Token changes are now available in the Production/Live environment (effective from 8:00am on Tuesday 24th January 2023). 

Please be advised that between now and 7th February 2023, there is Parallel running in Production for the endpoints for both pre and post A2A token changes available.

Client IDs
As per the Technical Specifications, Software Providers will need to include a Client ID in their updates. Claims Portal have assigned each Software House/ Third Party developer with a unique Client ID. 

If your organisation has created a A2A solution internally for your own organisation’s activities or if your organisation manages A2A messaging for a number of organisations, you will need to include a Client ID. 

To request your organisation’s Client ID, please contact us at claimsportal@mib.org.uk.

Frequently Asked Questions
We have created a Frequently Asked Questions guide which is available on our website:

https://www.claimsportal.org.uk/developer/application-to-application-a2a-token-authentication-log-in-access/

Contact Us
If you require a password reset for A2A access to production environment, please complete the A2A Password Reset Form from our website:
https://www.claimsportal.org.uk/contact-us/      

If you have any questions please complete the relevant contact us form from our website: https://www.claimsportal.org.uk/contact-us/ and send as an attachment to an email to Helpdesk@rapidclaimsettlement.org.uk.

To help us, help you, and to avoid any delays, please provide all information requested and applicable to your question and include the information in the subject header described in the form.  

We recommend that you share this information with your IT department and/or software supplier.

Kind Regards

Phil Dicken
Chair, Claims Portal Ltd

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