Counting down to Launch!

We've completed the final tasks and are pleased to let you know that the Claims Portal upgrade will proceed this weekend as planned.  

The changes will go live at 7am on Tuesday 28th May 2024.  
 
In order to migrate from the old platform, we will need to take the Claims Portal offline from 7pm on Friday 24th to 7am on Tuesday 28th May. As this is a weekend and a Bank Holiday, there will be no impact on claims timeouts.  
 
There is no IT development needed at this time.  

Tomorrow we will be publishing training guides, and these will be available on the Claims Portal website towards the end of this week, providing further information on the coming changes. 

Regards, 

Phil Dicken 
Chair, Claims Portal Ltd