Security upgrade to the Portal – MFA emails

In the upgraded Portal, a unique MFA email address is mandatory for all users wanting to access the web services. 

A guide has been published, which provides information for Administrators on handling duplicated MFA email addresses in Production. 
 
It covers: 

• An introduction for Administrators and explanation of who is affected 
• Guidelines to ensure you are ready for the upgraded Portal 
• What action to take if a user has more than one account with the same email address? 
• What’s happening to users with duplicated email address when we migrate to the upgraded Portal? 

 

The guide is available here.